FOR FAMILIES WHO DESERVE MORE

Care that feelslike family

Your mum deserves someone who knows she likes her tea with two sugars. Your dad deserves a carer who remembers his stories. That's the standard we set.

Find care for your family →Learn more
847
Families served
98.3%
Satisfaction rate
24/7
Always available
50+
Care professionals
SERVICES

Everything your family needs. Under one roof.

Four integrated services — each backed by rigorous clinical standards, delivered with genuine compassion.

PERSON-CENTRED

We learn the small things that matter most

How does she like her morning? What music calms him down? Which chair is his favourite? These aren't details — they're the difference between care and just being looked after.

Every care plan starts with listening. Then it evolves — week by week, conversation by conversation — until it feels less like a service and more like someone who just knows.

Weekly
Care reviews
Always
Family updates
Personal
Carer matching
HOW IT WORKS

From first call to ongoing care

01

Reach out

Call, email, or fill out our form. We respond within 2 hours during business hours.

02

Free assessment

A care coordinator visits your home to understand needs, preferences, and environment.

03

Team matching

We handpick carers based on skills, personality, and compatibility — not just availability.

04

Care begins

Your dedicated team starts delivering personalised care, fully briefed and prepared.

05

Ongoing review

Weekly check-ins, monthly reviews. Care plans evolve because people do.

ALWAYS THERE

3am and your mum needs help? We answer.

Care doesn't stop at 5pm. When your dad has a fall at midnight, or your mum feels anxious at 3am — there's a real human on the other end of the phone within 4 minutes.

Not a call centre. Not a voicemail. A person who knows your family, knows the care plan, and can act immediately. That's what 24/7 actually means.

4 min
To answer your call
24/7
Every single day
847
Families trust us
0
Hours of care delivered
Across the East Midlands
0
Client satisfaction
Independently verified
0
Care professionals
DBS checked, NMC registered
0
Average response time
To urgent care requests
WHY PREMIER & MAPLE

Care that thinks. People who feel.

Founded by Madhu Dasari in 2025, Premier & Maple Care exists because too many families are forced to choose between clinical competence and genuine warmth. We refuse that trade-off.

Every carer is hand-matched. Every plan adapts weekly. Every family has visibility into their loved one's care. Company No. 16337819, registered in England & Wales.

847
Families
50+
Team
98.3%
Satisfaction
# How we think about care

class PremierMapleCare:
def __init__(self):
self.compassion = float('inf')
self.ego = 0
self.available = "24/7/365"

def match_carer(self, patient):
return best_fit(patient.life,
empathy_weight=0.9)

def evolve(self, plan):
# Care plans are living documents
while patient.in_our_care:
plan.adapt(patient.now)
yield better_care()
TESTIMONIALS

Trusted by families

The team transformed my mother's quality of life. Their compassion and clinical precision are unmatched — she looks forward to their visits every day.

Sarah M.
Family Member, Leicester

Their staffing solutions saved us during a critical shortage. Every placement has been exceptional — reliable, professional, genuinely caring.

James K.
Care Home Director, Nottingham

Having a dedicated carer who truly understands my father's routines has given our whole family peace of mind. We cannot recommend them highly enough.

Amara O.
Family Member, Loughborough

Your family deserves this

One conversation. That's all it takes. Tell us about your mum, your dad, your situation — and we'll tell you honestly how we can help.

Talk to us about care →Call us
info@premiermaplecare.com
Flat 6 Granby Buildings, 41 Granby Street, Leicester, LE1 6EH
Available 24/7 · Company No. 16337819